Mission Statement
The mission of 211 Long Island is to provide all Long Islanders with a free, comprehensive connection to non-emergency health and human services on a day-to-day basis and in times of disaster. The service is comprised of an online database and a call center, both available 24/7.
With detailed information on over 10,000 health and human services agencies and programs in both Nassau and Suffolk counties, 211 Long Island provides access to essential information for Long Island individuals and organizations. Some examples include:
• job training opportunities
• heating emergencies
• financial or legal counseling
• mortgage/rent assistance
• health services
• food assistance
• substance abuse
• education and training
• child or elder care
211 Long Island Database
The 211 Long Island Database is a free, online directory connecting people to helpful services wherever the Internet is available and wherever people can benefit from its use – in their homes, workplaces, community agencies, schools, and libraries. 211 Long Island Database is current, with information added and updated on a daily basis by Middle Country Public Library. Prior to the 2010 partnership between MCPL and United Way of Long Island, the database served the region for 17 years as the Community Resource Database of Long Island. To schedule an in-person training or a demonstration on how to use the database, contact 211LongIsland@mcplibrary.org.
211 Call Center
The 211 Long Island Call Center is a free and confidential helpline that easily links people to the services they need. People can call about everything from basic needs like food and shelter to volunteer opportunities, legal services, drug treatment, employment support, childcare, eldercare, and more. The 211 Long Island Call Center is available 24/7 and is accessible by dialing 2-1-1 or by calling 1-888-774-7633 outside Nassau and Suffolk Counties.
Disclaimer Statement
The information contained in the 211 Long Island database is intended for general information purposes only. 211 Long Island does not recommend or endorse organizations included in the database. Inclusion should in no way be construed to constitute an endorsement of an organization or its service, nor should exclusion be construed to constitute disapproval.
211 Long Island provides relevant information about an organization and its services based on information provided by the organization. Every effort has been made to ensure the data is as accurate as possible. Records are updated annually and it is the responsibility of the listed organizations to report corrections and changes in the interim. 211 Long Island assumes no responsibility for omissions or errors and reserves the right to edit information to meet the format and standards of the database.
211 Long Island includes organizations which represent a variety of points of view in order to provide users with the widest possible range of services and reserves the right to include, exclude or discontinue organizations’ listings for any reason including, but not limited to, disaster events, violation of the law, defrauding the public, engaging in fraudulent or questionable fundraising/administrative practices or the lodging of serious complaints against them with any regulatory body.
In no event will 211 Long Island be held liable for any consequential, incidental, indirect or special damages resulting directly or indirectly from the user’s employment of the system. The user agrees to defend, indemnify and hold 211 Long Island and the information providers harmless from and against any claims, damages, losses, liabilities, costs and expenses resulting, directly or indirectly, from use of the system.